This privacy policy explains how Innovio FlexKapG ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or engage our services. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
1. Controller
Innovio FlexKapG
Siebensterngasse 31 / Top 7, 1070 Vienna, Austria
FN 671310 x · UID ATU83165147
E-Mail: office@innovio.at · Tel.: 0800 66 55 54
2. Personal Data We Collect
We process the following categories of personal data:
- Contact data: name, email address, telephone number, company name when you submit our inquiry form.
- Communication data: the content of your messages and any attachments.
- Technical data: IP address, browser type, operating system, referrer URL, time of access — collected automatically by our hosting provider in server log files.
- Contractual data: information required to perform inspection and quality assurance services for our clients.
3. Purposes & Legal Basis
- To respond to inquiries and prepare offers — Art. 6(1)(b) GDPR (pre-contractual measures).
- To perform inspection contracts and issue reports — Art. 6(1)(b) GDPR (contract performance).
- To comply with statutory record-keeping obligations (e.g. tax law, commercial code) — Art. 6(1)(c) GDPR.
- To ensure the security and stability of our website — Art. 6(1)(f) GDPR (legitimate interest).
4. Storage Period
We retain personal data only for as long as necessary for the purposes described above. Inquiry data is deleted within 12 months unless a contractual relationship arises. Contractual records are retained for 7 years in accordance with Austrian commercial and tax law (§132 BAO, §190 UGB).
5. Recipients of Data
We share personal data only with carefully selected processors acting on our behalf (e.g. hosting providers, IT service providers, accountants). All processors are bound by data processing agreements pursuant to Art. 28 GDPR. We do not transfer personal data to third countries outside the EU/EEA without appropriate safeguards.
6. Cookies
Our website uses only technically necessary cookies required to operate the site (e.g. PHP session cookie used by the contact-form security check). We do not use tracking, advertising, or analytics cookies that require consent.
7. Your Rights
You have the following rights regarding your personal data:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to withdraw consent at any time, where processing is based on consent.
To exercise these rights, please contact us at office@innovio.at.
8. Right to Lodge a Complaint
You have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde, Barichgasse 40-42, 1030 Vienna, www.dsb.gv.at) if you believe that our processing of your personal data infringes the GDPR.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration — including TLS encryption for data in transit and access controls for systems holding personal data.
10. Updates to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. The current version is always available on this page.
Last updated: 8 May 2026.